Often, businesses need to track location and time frames during a specific call. The Call Detailed Records feature allows companies to view Inbound and/or Outbound calls per extension, or on all extensions, for a selected time period. Organizations can view this information in near real-time for calls that are local and even long distance.
Business owners and employees can use this to determine the time of call, duration of call and amount billed if the call was long distance. This feature can be used to figure out the best times to make specific calls and where costs can be cut back in terms of long distance calling.
By using the CDR feature, productivity can be maximized and time can be saved through ensuring calls are tracked and organized in an efficient and simple format.
View the video below to see how easy this feature is to use and how it can help your business.
Learn more about other advanced features offered by NEWT here.