Installation Ace? NEWT Needs You!

NEWT Tea,=mNEWT Business Services is enjoying its best sales year on record. This is due directly to the awesome products and services we provide to the Canadian business marketplace. Thousands of organizations are using NEWT technology today to optimize their communication processes and utilize our segment leading up time and technical support.

In other words, things are rocking at NEWT and due to that, we are looking for an:

INSTALLATION SPECIALIST-NEWT

ways you contribute

• You perform installation and training at customer premises within South-Western Ontario for Fibernetics, and its resellers
• You take pride in assembling all necessary components for installation (PBX, cables, phones, power supply)
• You configure Fibernetics supplied IP PBX equipment
• You deliver equipment to customer’s site at time of scheduled installation
• You configure clients’ equipment to connect to the Internet via modem/DSL Router or other
• Configure software to connect to Internet application server
• You install all equipment and perform test and turn-up with remote support
• You quickly identify and correct or advise on operational issues in client computer systems
• You provide customer support and technical issue resolution
• You are willing and able to be called for dispatch for support calls from time to time
• You are flexible to work outside of normal business hours from time to time
• You deliver happiness and connections to customers every day by being awesome

what makes you awesome

• Your ability to answer support inquiries with excellent communication skills
• Your knowledge of business telephone systems usage and configuration
• Past experience with hardware and software issues
• You are proficient in email clients, FTP clients and web browsers
• You have knowledge in MacOS, Windows and Linux
• You have a strong knowledge of structured cabling installation
• You have experience using MS Office
• You are a self starter and are a self motivated individual
• You can work independently and manage multiple deadlines
• You have excellent time management skills
• You pride yourself in professionalism when handling customer issues
• You build relationships easily with your proven interpersonal relationship and communication skills
• You have a valid driver’s license and reliable transportation

rsvp

Write to careers@fibernetics.ca to let us know how you can contribute, what makes you awesome and why you want to be in. We look forward to hearing from you!

LinkedIn Posting:

https://www.linkedin.com/jobs2/view/12433665

For all jobs visit: http://www.fibernetics.ca/careers/

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