NEWT

How to make a complaint

CCTS_Vert_BIL_EN_First-300x244 NEWT Complaints

Submit A Written Complaint

If you have a complaint, please send a formal written complaint to customercomplaints@fibernetics.ca.

We will investigate further into your issue and will normally provide a response within 2 business days.

Commission For Complaints For Telecom-television Services (CCTS)

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge.

If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

Speak to Our Experts

FOR PRODUCT INFORMATION

1-888-996-6398

Speak to Our Experts

FOR TECHNICAL INFORMATION

1-877-777-7118

Speak to Our Experts

FOR PRODUCT INFORMATION

1-888-996-6398

Speak to Our Experts

FOR TECHNICAL INFORMATION

1-877-777-7118