NEWT – Beyond Telecom
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Internet & Phone Systems for Medical Offices & Healthcare

Minimize response delays with the NEWT PBX

Few industries need to be in constant communication more than the healthcare industry. With NEWT, you’ll not only meet those needs, you’ll also have additional tools to communicate faster and easier than ever before. With features like Find Me Follow Me and Advanced Call Routing, your employees will always be connected to the main facility. A simple fact of the healthcare industry is that time is of the essence, which is why the initial installation as well as any updates will happen seamlessly.  With NEWT, you’ll have the peace of mind knowing that your communication is in the right hands.

Common Challenges in Healthcare

  • Nurses having to report back to a call station to make or receive calls
  • Being notified instantly of any emergencies for anyone working in the ER or ICU
  • Ensure all patient files and info are kept confidential
  • Making all clinical information accessible to the necessary people
  • Long and costly installation times

The NEWT Solution

  • NEWT’s Find Me Follow Me feature goes beyond simple call forwarding, calls are instantly routed to multiple numbers simultaneously or in sequence. This allows nurses to be reached on a mobile phone  in the event they are away from the calling station
  • The Attendant Console gives receptionists greater visibility of extensions and incoming calls
  • With NEWT ANA high speed internet, the right information can be made available faster to the right people
  • NEWT’s technicians work quickly and effectively to ensure you’re up and running as soon as possible
  • The NEWT Softphone allows employees to work from their home office or on the road as if they would directly from the office with a software-based phone, PBX extension, support, and a full suite of NEWT features. 
  • NEWT also offers Automatic Call Distribution(ACD) functionality where you can add call queues with custom music or recorded announcements to ensure that calls are routed intelligently to their end destination. You also have access to thorough reports and call recording for training to improve caller care and support
 

What people are saying about NEWT services for healthcare

"We have found Fibernetics to be a reliable solution with good customer service."

... Brant County Health Unit has dealt with Fibernetics since 2012, during which time they have provided/managed our organization’s VoIP telephony solution. We have found Fibernetics to be a reliable solution with good customer service. 

I can confidently recommend Fibernetics as a reliable supplier, and professionals in their field.  

Kathy K
Brant County Health Unit

Learn More About The NEWT Managed PBX Business Phone System

Find out how NEWT can help your healthcare services business reduce their monthly telecom bills with the NEWT Managed PBX.

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NEWT is the business division of Fibernetics Corp., servicing the following areas in Canada:
Toronto, Calgary, Cambridge, Kitchener, Waterloo, Montreal, Mississauga, Barrie, Huntsville, London, Ottawa, Hamilton, Oakville, Guelph, Vancouver, Edmonton, Niagara Falls, Quebec and More

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