NEWT – Beyond Telecom
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Free Training Webinars

Register For A Free Training Webinar

Training is an essential part of the entire NEWT Managed PBX package, because as simple as the system is to install, manage and use, the extensive feature set can be daunting for new users. Once a system is installed, the training doesn't stop there as new features are always being introduced, and new employees require education as well. 

Learn More About NEWT Training Webinars

Training For End Users

Discover Training Sessions For End Users


These sessions have been designed to focus on how End Users can access and effectively use the most popular NEWT Managed PBX features. System administrators are encouraged to join the session for additional content learning. There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop. 

For Who? Cost Subject Date & Time  
End User - Session 1 FREE
  • Desktop Soft phone Overview
  • Attendant Console and Desktop Console  Overview - What is the difference?
  • Call handling on the Console/Soft phone
  • Enhanced Conference Bridge – Options for the bridge
  • **NEW TONE SUPPRESSION**(how to enable)
  • How to monitor your ‘live’ bridge call
  • Polycom Handsets - How to set up "buddies"
November 7th 2017
9:15-10:00AM 




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End User - Session 2 FREE
  • Voicemail Access – Internal, External and Visual Voicemail Option
  • Visual Voicemail
  • How to access individual extension page features
  • Call Flow set up – Find Me Follow Me
  • How to access Call Recordings, add notes and search
  • Polycom Handsets - How to Park, Transfer and Three-Way Conferrence
November 14th 2017 9:15-10:00AM  




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Training For Administrators

Discover Training Sessions For Administrators


These sessions have been designed to focus on how Administrators of the NEWT Managed PBX Configuration Facility can access the most popular standard and premium features. The session will provide information on best practices, set up steps and how to educate your end users on using the features. There will be a 15 minute Q & A opportunity to ask any additional questions about the NEWT PBX Managed system during the workshop. 

For Who? Cost Subject Date & Time  
Administrator - Session 1 FREE

Alternate uses for phone numbers

  • DID (Direct Inward Dial) Number  – What is it, how to use and set up for various purposes
  • Direct calling access to the Conference Bridge
  • Back Door Number - How to set up DISA, Remote Voice mail Access and Conference Bridge
  • Multiple Auto Attendants
  • How to run a report and read information captured
  • Enhanced Call Detail Record (CDR), how to run a report, set up email notifications on reports and read additional reports (Premium Feature)
  • **NEW Inventory Tab - what it is and what information is provided?
October 31st 2017 2:15-3:00PM 

November 9th 2017 2:15PM-3:00PM

November 30th 2017 2:15PM-3:00PM
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Administrator - Session 2 FREE

Auto Attendant – Uses and Set up Options

  • How to record and re-record greetings
  • How to Set up Menu options
  • How to implement into a call flow
  • How to set up a Full time Auto Attendant
  • How to set up a caller name prefix, dial prefix and distinctive ring on a phone number
  • How to set up call recording access on an extension and how to capture recordings for On Demand
November 16th 2017 9:15-10:00AM

  
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Administrator - Session 3 FREE

Extensions, System Security, and Conference Bridge

  • What is the difference between a virtual extension vs. a handset extension
  • How to set up features on extensions – Voice mail notification, find me follow me, pick up groups
  • How to set up call restrictions on individual extensions
  • DISA security – How to enable and manage
  • Options for conference bridge access , GENERAL, LEADER and MUTE
  • How many bridges are included with the PBX based on the Model
  • How to set up multiple bridges
  • How to monitor your live bridge call 
 
November 2nd 2017 4:00-4:45PM REGISTER NOW

Handset Training

Explore & Learn About NEWT PBX Features - Handset Training


These sessions have been designed to focus on handset training for the NEWT Managed PBX. These sessions will provide information on best practices, set up and configuration steps, as well as using specific features on each handset. There will be a 15 minute Q & A opportunity to ask any additional questions about the NEWT PBX Managed system during the workshop. 

For Who? Cost Subject Date & Time  
Everyone - Session 1 FREE

Polycom VVX300/310 Handset Training

  • How to Access Call Lists
  • Entering a Contact into your Directory
  • How to perform Transfers (Blind, Attended, Voicemail)
  • How to retrieve and manage voicemail and voicemail greetings
  • Conference Bridge Access, Pick up another Extension’s calls
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
October 19th 2017
9:15-10:00AM

November 21st 2017 9:15AM to 10:00AM
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Everyone - Session 2 FREE

Polycom VVX400/410 Handset Training

  • How to Access Call Lists
  • Entering a Contact into your Directory
  • How to perform Transfers (Blind, Attended, Voicemail)
  • How to retrieve and manage voice mail (Voicemail Greetings)
  • Conference Bridge Access, Pick up another Extension’s calls
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
October 24th 2017 9:15-10:00AM

November 23rd 2017 9:15AM-10:00AM 
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Everyone - Session 3 FREE

Polycom VVX500/600 Handset Training

  • How to retrieve and manage voicemail on a 500/600 model
  • How to perform a transfer on a 500/600 model
  • How to answer and end a call on a 500/600 model
  • How to enter a contact into your directory on a 500/600 model
  • How to perform a 3-way call on a 500/600 model
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
October 26th 2017 9:15-10:00AM

November 28th 2017 9:15AM-10:00AM 
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Product Information
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NEWT is the business division of Fibernetics Corp., servicing the following areas in Canada:
Toronto, Calgary, Cambridge, Kitchener, Waterloo, Montreal, Mississauga, Barrie, Huntsville, London, Ottawa, Hamilton, Oakville, Guelph, Vancouver, Edmonton, Niagara Falls, Quebec and More

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