NEWT – Beyond Telecom
field_2_image_altText

Free Training Webinars

Register For A Free Training Webinar

Training is an essential part of the entire NEWT Managed PBX package, because as simple as the system is to install, manage and use, the extensive feature set can be daunting for new users. Once a system is installed, the training doesn't stop there as new features are always being introduced, and new employees require education as well. 

Learn More About NEWT Training Webinars

Training For End Users

Discover Training Sessions For End Users


These sessions have been designed to focus on how End Users can access and effectively use the most popular NEWT Managed PBX features. System administrators are encouraged to join the session for additional content learning. There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop. 

For Who? Cost Subject Date & Time  
End User - Session 1 FREE
  • Desktop Soft phone Overview
  • Attendant Console and Desktop Console  Overview - What is the difference?
  • Call handling on the Console/Soft phone
  • Enhanced Conference Bridge – Options for the bridge
  • **NEW TONE SUPPRESSION**(how to enable)
  • How to monitor your ‘live’ bridge call
  • Polycom Handsets - How to set up "buddies"


November 1st, 2018
9:15-10:00AM 



REGISTER NOW 
End User - Session 2 FREE
  • Voicemail Access – Internal, External and Visual Voicemail Option
  • Visual Voicemail
  • How to access individual extension page features
  • Call Flow set up – Find Me Follow Me
  • How to access Call Recordings, add notes and search
  • Polycom Handsets - How to Park, Transfer and Three-Way Conferrence
 


November 15th 2018
9:15-10:00AM 

 

REGISTER NOW 

Training For Administrators

Discover Training Sessions For Administrators


These sessions have been designed to focus on how Administrators of the NEWT Managed PBX Configuration Facility can access the most popular standard and premium features. The session will provide information on best practices, set up steps and how to educate your end users on using the features. There will be a 15 minute Q & A opportunity to ask any additional questions about the NEWT PBX Managed system during the workshop. 

For Who? Cost Subject Date & Time  
Administrator - Session 1 FREE

Alternate uses for phone numbers

  • DID (Direct Inward Dial) Number  – What is it, how to use and set up for various purposes
  • Direct calling access to the Conference Bridge
  • Back Door Number - How to set up DISA, Remote Voice mail Access and Conference Bridge
  • Multiple Auto Attendants
  • How to run a report and read information captured
  • Enhanced Call Detail Record (CDR), how to run a report, set up email notifications on reports and read additional reports (Premium Feature)
  • **NEW Inventory Tab - what it is and what information is provided?
November 6th  2:15-3:00PM   REGISTER NOW 
Administrator - Session 2 FREE

Auto Attendant – Uses and Set up Options

  • How to record and re-record greetings
  • How to Set up Menu options
  • How to implement into a call flow
  • How to set up a Full time Auto Attendant
  • How to set up a caller name prefix, dial prefix and distinctive ring on a phone number
  • How to set up call recording access on an extension and how to capture recordings for On Demand


November 20th 2018 9:15-10:00AM

 

  
REGISTER NOW 
Administrator - Session 3 FREE

Extensions, System Security, and Conference Bridge

  • What is the difference between a virtual extension vs. a handset extension
  • How to set up features on extensions – Voice mail notification, find me follow me, pick up groups
  • How to set up call restrictions on individual extensions
  • DISA security – How to enable and manage
  • Options for conference bridge access , GENERAL, LEADER and MUTE
  • How many bridges are included with the PBX based on the Model
  • How to set up multiple bridges
  • How to monitor your live bridge call 
 


November 29th 2018
4:00 to 4:45 PM 
REGISTER NOW

Handset Training

Explore & Learn About NEWT PBX Features - Handset Training


These sessions have been designed to focus on handset training for the NEWT Managed PBX. These sessions will provide information on best practices, set up and configuration steps, as well as using specific features on each handset. There will be a 15 minute Q & A opportunity to ask any additional questions about the NEWT PBX Managed system during the workshop. 

For Who? Cost Subject Date & Time  
Everyone - Session 1 FREE

Polycom VVX300/310 Handset Training

  • How to Access Call Lists
  • Entering a Contact into your Directory
  • How to perform Transfers (Blind, Attended, Voicemail)
  • How to retrieve and manage voicemail and voicemail greetings
  • Conference Bridge Access, Pick up another Extension’s calls
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
December 4th 2018
9:15-10:00AM




REGISTER NOW 
Everyone - Session 2 FREE

Polycom VVX400/410 Handset Training

  • How to Access Call Lists
  • Entering a Contact into your Directory
  • How to perform Transfers (Blind, Attended, Voicemail)
  • How to retrieve and manage voice mail (Voicemail Greetings)
  • Conference Bridge Access, Pick up another Extension’s calls
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
 

December 13th 2018 9:15-10:00AM 

REGISTER NOW 
Everyone - Session 3 FREE

Polycom VVX500/600 Handset Training

  • How to retrieve and manage voicemail on a 500/600 model
  • How to perform a transfer on a 500/600 model
  • How to answer and end a call on a 500/600 model
  • How to enter a contact into your directory on a 500/600 model
  • How to perform a 3-way call on a 500/600 model
  • How to Access and Subscribe to our NEWT Channel
**NEW FEATURE RELEASE** 

Polycom VVX Phones Default Transfer Type

NEWT is introducing a new feature that allows the user to dictate the default behavior  of the TRANSFER hard key on supported Polycom VVX Business Media Series phone.
 

To be Scheduled in 2019


REGISTER NOW 


NEWT Mobile Training

Explore & Learn About NEWT Mobile Features

 

These sessions have been designed to focus on how the NEWT Mobile App provides users with an office presence on a mobile device. The sessions will include information & instructions on registering the NEWT Mobile App on Android OS or Apple iOS Device.

For Who? Cost Subject Date & Time  
Everyone - Session 1 FREE

The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop. 

November 8th 2018

9:15-10:00AM 
REGISTER NOW
Everyone - Session 2 FREE

The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop. 

November 13th 2018

9:15-10:00AM 
REGISTER NOW
Everyone - Session 3 FREE The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop.  November 22nd 2018

9:15-10:00AM 
REGISTER NOW
Everyone - Session 4 FREE The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop.  November 27th 2018

9:15-10:00AM 
REGISTER NOW
Everyone - Session 5 FREE The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop.  December 6th 2018

9:15-10:00AM 
REGISTER NOW
Everyone - Session 6 FREE The session will include review of feature advantages; including call transfers, HOLD, PARK, call recording and internal extension status visibility. ALL users are encouraged to join this session to learn more about this newly launched solution! There will be a 15 minute Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop.  December 11th 2018

9:15-10:00AM 
REGISTER NOW
Product Information

Speak With An Expert
1-888-996-6398

NEWT is the business division of Fibernetics Corp., servicing the following areas in Canada:
Toronto, Calgary, Cambridge, Kitchener, Waterloo, Montreal, Mississauga, Barrie, Huntsville, London, Ottawa, Hamilton, Oakville, Guelph, Vancouver, Edmonton, Niagara Falls, Quebec and More

© 2018 NEWT    All rights reserved.