NEWT – Beyond Telecom

Free Training Webinars

Register For A Free Training Webinar

Training is an essential part of the entire NEWT Managed PBX package, because as simple as the system is to install, manage and use, the extensive feature set can be daunting for new users. Once a system is installed, the training doesn't stop there as new features are always being introduced, and new employees require education as well. 

Learn More About NEWT Training Webinars


Training For End Users

Discover Training Sessions For End Users

These sessions have been designed to focus on how End Users can access and effectively use the most popular NEWT Managed PBX features. Including how to access videos on the NEWT Handsets. System administrators are encouraged to join the session for additional content learning. There will be a Q&A opportunity to ask any additional questions about the NEWT Managed PBX system not answered during the workshop. 

For Who? Cost Subject Date & Time  
End User
1 hour Session 

Logging in to End User Access

Extension Page Overview

• How to access individual extension page - Overview
• Find Me Follow Me / Call Flow - Default Dial and Alternate Dial Sequence

Desktop Softphone vs Attendant Console

• Attendant Console and Desktop Console Overview - What is the difference?

Voicemail Access & Visual Voicemail

• How to listen to voicemail and DELETE Messages

Conference Bridge

• How to Monitor a Conference Call - MUTE & Disconnect

NEWT Mobile/Handsets

• Resources

NEWT Resources for End Users

• Training Videos & YouTube Channel

Q & A

July 7th, 2020
10:00 -11:00AM

August 11th, 2020 10:00AM - 11:00AM

September 8th, 2020 10:00AM - 11:00AM


Training For Administrators

Discover Training Sessions For Administrators

These sessions have been designed to focus on how Administrators of the NEWT Managed PBX Configuration Facility can access the most popular standard and premium features. The session will provide information on best practices, set up steps and how to educate your end users on using the features. There will be a Q & A opportunity to ask any additional questions about the NEWT PBX Managed system during the workshop. 

For Who? Cost Subject Date & Time  
1 Hour Session 
FREE Logging in to the NEWT Configuration Facility

Phone Numbers 
  • How to program direct dial access to an extension or the Conference Bridge 
  • Auto Attendant - Menu Options - Conference Bridge 
  • How to enable on schedule 
  • How to record greetings including HOLIDAY Greetings 
  • Features that require Auto Attendant enabled 
  • DISA and Remote Voicemail Access code set up 
  • Virtual vs Handset Extensions Differences 
  • Find Me Follow Me / Call Flow Default and ALT Dial Sequence 
  • How to apply outbound calling restrictions on an extension 
Global Directory 
  • How to upload contact directory for all handsets 

Call Recording 
  • How to run a report for all recorded calls 
  • How to make notes in the report to associated recordings 
Call Detailed Records Tab
  • How to run inbound and outbound call reports for all extensions or individual extension (FILTERS) 
  • How to export to PDF or EXCEL 
  • How to schedule a report to be sent by the system for Enhanced Call Detail Record 
Inventory Tab 
  • Reviewing the information gathered on the report when created 

NEWT Resources for Administrators 
  • Training Videos & YouTube Channel
  • NEWT Customer Portal & Billing Portal
  • NEWT Customer Support
  • Additional Training 
 Q & A

July 16th, 2020 2:00PM - 3:00PM

August 20th, 2020
2:00PM - 3:00PM

September 17th, 2020
2:00PM - 3:00PM




Product Information

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NEWT is the business division of Fibernetics Corp., servicing the following areas in Canada:
Toronto, Calgary, Cambridge, Kitchener, Waterloo, Montreal, Mississauga, Barrie, Huntsville, London, Ottawa, Hamilton, Oakville, Guelph, Vancouver, Edmonton, Niagara Falls, Quebec and More

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