Training is an essential part of the entire NEWT package, because as simple as the system is to install, manage and use, the extensive feature set can be daunting for new users. Once a system is installed, the training doesn’t stop there as new features are always being introduced, and new employees require education as well.Lesley Forbes is one of our in-house training specialists and she holds regular webinar training sessions for NEWT clients. These sessions are designed to educate and inform NEWT clients on how to get the most of their phone system:
- Inform and train on features of the system so customers can take full advantage of the benefits of the NEWT PBX solution
- Operation of the handsets or questions about the handsets or functions
- Best practices for Auto-Attendant or Call Flow setup
- Best practices or setup for extension features like Find Me Follow Me, Time of day scheduling, voicemail to email, etc.
- General system or setup questions
During the seminar Lesley also will field any “HOT TOPIC” questions our clients would like addressed in the workshop. If you have any questions, please send them to newttraining@corp.fibernetics.ca by noon the day before the session.
If you are interested in taking part in one of Lesley’s twice weekly training sessions please register here.
The NEWT Team
