The Blessing In Disguise
There was an initial problem Gary faced when he joined Fibernetics, since his former company Voipra was still operational. He couldn’t use the same code he had written for Voipra for the Fibernetics PBX. “I took that as a positive and decided to start with a blank slate and build everything from the ground up,” he explained. It was much easier this time around because of “knowing the stuff that I’ve learned over the last couple of years: the pitfalls, the shortcomings, and the stuff that worked.” Gary went to work, writing code for what would be the first business phone system offered by Fibernetics, a day Mike remembers like it was yesterday. “Gary began to type, and then he turned the computer to me, with a wide grin on his face, and said ‘this is the start of our new PBX’.”
Working with the team of in-house developers, in just three months the code for the PBX had been written and Fibernetics was already starting to install the PBX in other offices located at the 30 Duke Street West building.
Fast forward to today and the NEWT Managed PBX – Business Phone System now services almost 17,000 live extensions. It has saved over 2,000 businesses thousands of dollars on their monthly telecom costs. Gary, with his crew of coders, are constantly upgrading, revising and introducing new features to the NEWT Business Phone System.
When Gary reflects back on his journey with the PBX that began with an idea jotted down on a napkin, he can’t help but feel good about what he’s accomplished. “I feel very proud that the stuff I’ve written is being used and enjoyed by so many people, and that they’re relying on it. You don’t go lightly into a phone system when it’s something you’re leveraging your own business on”.
He also recognizes the recurring theme that first began in the storage room of his high school chemistry lab: “it was all down to having a vision in your head and then turning that vision into something concrete, something that people could use, something that was really cool when it was running and something that people enjoyed using”.
The NEWT Managed PBX Story is an example of innovation at Fibernetics. This innovation allows NEWT to deliver happiness and connections everyday by being awesome.