The Burton Group in Orillia is part of the Investment Planning Counsel, one of the largest financial services organizations in Ontario. For them, staying in contact with their clients is of paramount importance, therefore having high quality, reliable business and data communications are essential.
Considering the industry they are in, they make no decision lightly in investing for their clients, or investing in their own business. In 2012 they transitioned to the NEWT Managed PBX Business Phone System.
Being a financial services company means managing their client’s wealth regardless of the circumstances and so Business Continuity and Disaster Recovery are not just “nice-to-have”, they are “must-have”. The NEWT Managed PBX solution, due to its advanced Hybrid Architecture, provides unparalleled fault tolerance. Servers within the core network are purpose-engineered for multi-level fault tolerance, with multiple diverse power sources, redundant network connectivity, and redundant connectivity to the Public Switched Telephone Network (PSTN) so that no single point of failure exists.
Key functions of the system are distributed across multiple redundant aggregators. In the improbable event of any one failure, the NEWT Managed PBX seamlessly connects to a redundant server within the hosted core. That means in the event of a local issues like a cut data line due to construction or a power outage, which would take a traditional PBX offline, the NEWT Managed PBX continues to operate normally.
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