We could have been like the other guys, offering either a hosted or a premise based solution for our business phone system.
However after looking at both long and hard, we discovered something kind of amazing. Both options as a business communication solution were good and bad. Both had advantages over the other, but neither could provide what our research told us today’s businesses required.
And that was a technologically advanced, robust, scalable, non-IT intensive business tool that could be tailored for the Mom and Pop shop all the way to the multi-national enterprise.
That kind of system didn’t exist, so our in-house development team built it. It’s the NEWT Managed PBX and it takes the best of both the hosted and premise based systems to create a hybrid solution.
A Revolutionary Hybrid System
The NEWT business phone system is a revolutionary hybrid approach to business telecommunications as it offers the security of premise based equipment and cloud based mission critical configuration.
Traditional premise based private branch exchanges (PBX) allow for high security and can be customized but often take up a lot of room on site of the customer and can be extremely expensive. These expenses accumulate from a high up-front cost of capital and high reoccurring costs associated with maintenance requirements, expensive upgrades and the necessity of hiring in-house IT experts. In comparison, hosted IP phone systems have all equipment and are managed by vendors in the cloud, allowing for a cluster free work environment for the customer. Hosted systems are a much more cost effective end solution as the voice system is transmitted over the internet (Voice over IP), eliminating costly phone lines and pricey maintenance costs. However, there is reduced control of the system and a higher security risk associated with sharing pools of information over a public network.
The NEWT business phone system combines the security of premise based equipment while providing the benefits of using a cloud system, creating a fully managed, end to end voice solution. The NEWT business phone system offers over 80 amazing features that are distributed over the local PBX system and the redundant core network hosted infrastructure, all running over the federally regulated Fibernetics CLEC network. Each NEWT business phone system connects to the Fibernetics network via a secure Virtual Private Network. The Fibernetics core infrastructure is secure from the public internet, unlike other hosted VoIP phone systems which connect to the public internet when transmitting calls. Therefore with the combination of having the PBX box on site, while being managed in the core network, the NEWT business phone system is a superior hybrid approach to business telecommunications.
The NEWT business phone system provides the answer to concerns about business contingency and disaster prevention within the business environment. Servers within the core Fibernetics network are optimized so that no points of failure occur between the NEWT business phone system, the core network and the Public Switched Telephone Network. In the event of a specific/local issue such as a local network loss, which would completely wipe a traditional PBX offline, the NEWT business phone system features that are hosted in the core infrastructure continue to operate normally. For example, NEWT call intelligence manage call flows so that if the primary network is cut out, the calls will be routed to the customers secondary residential or cellular number, ensuring that the business does not lose any communications within and outside of the company.
For more on what NEWT Business Phone System can do for you and your business, please drop by the NEWT Website or give us a call at 1 (888) 996-6398.